Hair Details:

• Hair type: Raw  Indian Straight Raw Hair(Unaltered natural texture only).100% raw and unprocessed hair sourced from South Indian Temples.Completely pure Hair cut directly from a single donor with cuticles running in the same direction.Available in natural black and brown tones ,thick from root to tip with naturally tapered ends
• Texture:Every Bundle is unique, Luxurious Naturally straight and raw hair. Medium-low luster & Blends seamless with natural or relaxed hair. Will revert back to a natural state after wash
• Wefting:machine Double-wefted tracks reinforced with a sealant to prevent shedding.Flat and secure wefts allow for undetectable installations 
• Can Be Heat Styled:Yes, curled or straightened up to 450 °F.(use heat protectants to avoid damaging the hair). Will revert back to a natural state after wash
• Dying: Hair can be bleached & colored.(get it done professionally)
• Track length:Machine weft is up to 4-5 feet long depending on the length
• Advised Quantity:1-2 packs under 18", 3+ packs 20" & longer
• Weight:3.2-3.5 ounces per bundle
• NO synthetic fibers, tangle-free and minimal shedding with proper care
• Longevity: 3-5 years with proper care
• Express shipping available to US, Canada & Europe. Buy our best raw Indian hair with Paypal or Pay later.
• Check our  Frontals & Closures which is mostly bought together

All our products are made in our hair factory in India. We have a team of workers with an impressive combined experience of 6-12 years in the hair industry.All our hair goes through a rigorous triple-point inspection before it gets shipped, to make sure you are receiving the best quality hair extensions possible.

Remy & Virgin extensions Carries only 3 Natural Textures: Natural straight, Natural Wavy  and Natural Curly. Since we only sell raw hair each bundle is from a distinct individual, each bundles are unique. Though very similar, no two bundles are the exact same in texture, color and pattern. As we try our best to pair the most alike bundles together, it’s possible to receive bundles that are slightly to moderately different in color shade and texture.

Order Notes:

Please mention you preference in Order Note in the Checkout page. Order notes are not guaranteed, however, our fulfillment processors will do their very best to accommodate your request(s).

All HAIR comes in its natural off black to medium/light brown shades.We do try our best to choose bundles as requested but since raw hair is natural the softness/coarseness/texture/shades may be slightly different from what you exactly expect, you have to know the right products to be used and the maintenance required to keep the hair styled and maintained the way you like it to be.

WEFT DISCLAIMER

Any hair that has been manufactured and stitched onto a weft is entitled to experience minimum shedding. However, Sewing through the wefts will cause the wefts to loosen, unravel, and shed excessively.

To keep your wefts in good condition and reusable, we suggest sewing around the wefts. In addition, we also suggest folding the wefts rather than cutting the weft, Cut the wefts only if its necessary and make sure you putting a drop of weft sealer adhesive on each end of the cut wefts to help prevent shedding .

We DON’T offer any Refunds or Exchanges once the has been used/installed.

SINGLE DRAWN DISCLAIMER

All of our hair is single drawn meaning the hair is stitched onto the weft exactly how it grew off the individual’s head,(a single donor). Single drawn hair contains various lengths throughout the bundle. However, the overall length is determined by the longest hair strands.

HOW TO MEASURE YOUR HAIR

All our products are measured as stretch lengths meaning,Your hair extensions should be measured by stretching of the hair to the end .

Start 0 at the weft and measure to the ends of the bundle pulling the hair. All curly & wavy hair extensions must be measured by pulling the hair straight. Again, start 0 at the weft; pull the hair straight from the ends, and the length will be at the tips of the hair. Each bundle will not measure exactly when it is still wrapped in its band, as tension can affect the fall of each strand.

SOCIAL MEDIA DISCLAIMER:The photos on our social media reflect the typical texture of a bundle in each category; however the bundle(s) you receive may slightly vary.

CHECKOUT

Billing and shipping address should Match. Please note that WE DO NOT SHIP to PO Boxes.

ALL ORDERS MAY REQUIRE SIGNATURE!, If you will not be home on the expected arrival date/time, you can request to have your package held at the near by location provided by the shipping carrier.

SHIPPING DETAILS

Orders placed Monday through Friday with express shipping will go out the same day if the order is placed before 1 PM (EST).We do not ship on Weekends and Holidays. Orders placed on weekends or holidays gets shipped on next business day.Any orders with express shipping placed after 1 PM EST / Weekends / Holidays will not be shipped out until the next business day.

During periods of high volume (sales and major promotions) it will take longer to process and fulfill. We ask for your understanding and patience while we do our best to process and fulfill orders as quickly possible.

 Please note that even with an express shipping option we cannot guarantee your package will arrive within the allotted time. Shipping companies can be experiencing service impacts which can cause delays in shipping time. We will not be responsible for reimbursing shipping cost due to any delays.

We do not provide refunds or replacements for orders that are lost, stolen or damaged while in transit.

 TRACKING ORDERS:

If you provided an email address at the time of purchase, a tracking number will be emailed to you once your order has been shipped.All tracking info will be sent out the evening of the day the item has been mailed out.

Please Refer our Shipping Policy for more details

 At REMY & VIRGIN™ Hair Extensions, we maintain a very high level of quality assurance. All our hair goes through a rigorous triple-point inspection to make sure you are receiving the best quality product possible. All hair orders are thoroughly inspected before shipping. 

We are proud to offer a no-hassle 7 day returns and exchanges on all our hair extensions from the date of delivery. Any return request for exchange not received within the specific time frame will be disqualified.

It is our primary focus to make sure you are completely satisfied with the product before you Install. So IMMEDIATELY once order is delivered, please complete the below checks/test while in the security/zip ties. After the security ties are removed or the product is used/altered/installed, any possibility for return/exchange is voided. If you are not completely satisfied with your purchase for any reason, Please reach us to initiate an exchange/return. 

a) Inspect the product and ensure that there is no imperfections/differences in the products.

b) We request you to Shampoo wash, conditioner wash and air dry the hair to make sure you like the final texture/thickness/curl patters etc that you get after the co-wash with the products that you use.

c) once the hair is air dried comb the hair with a wide tooth to ensure there is no shedding.

d) Before you color the entire product, bleach test a few strands to ensure that the hair takes the bleach/colors.

REMY & VIRGIN™ do not accept any responsibility for any issues that arise once the product is used/altered and issues post installation or cared for incorrectly,(Returns/Exchanges) are not permitted. This includes damage due to color treatments or bleaching, cutting, any hair maintenance Issues, incorrect installation, any other purpose of if any products damage your hair or skin as a result of misuse or failure to adhere to our instructions.Please check our Hair Care Guide to understand more about how to properly treat, Manage and Maintain Raw Hair.

Always Co-Wash the bundles before install:

 Co-washing your extensions is an essential step, because it not only gently cleanse the hair but to also add luster, shine and bounce back the real natural texture of the hair and helps you to ensure the hair is flawless before install.However, It is important that you keep the plastic security band around (do not remove the security ties). 

You will be able to detect any issues with your bundles/Hair during co-wash. If you do, PLEASE STOP IMMEDIATELY  and contact us right-away to discuss the problems and we will resolve them accordingly.Please DO NOT proceed to bleach/Install and/or make wig or manipulate with products further AS THIS WILL CAUSE ANY EXISTING ISSUE(S) TO WORSEN.

 Returns or Exchanges must meet the following conditions:

Request must be raised within 7 dayfrom the date of delivery. Any return request for exchange not received within the specific time frame will be disqualified.Must not be used or altered or damaged:  Note thatperming, coloring, lifting, rinsing, cutting, chemically altering, applying hair product, perfume, including glues, gels, adhesive tapes, and/or sprays, flat ironing or otherwise manipulated with any styling tool, damaging the weft, removing the hair from the weft or otherwise processing the hair VOIDS the Product Exchange PolicyZip ties and tags must be intact.Any merchandise that is received without zip ties and tags will be returned to the client without an issue of a refund. Must have proof of purchase, must be in original packaging with tags.Customer bears all the shipping Expense: For all approved return & Exchange customer must send the product back at your own expense. We recommend you use a shipping provider with tracking information. REMY & VIRGIN™ will not be held responsible for lost packages.**We do NOT refund original shipping charge & transaction Fees**All returned products are inspected Upon receipt of the product.If it is evident that the item is determined to be used or tampered with, the products gets disqualified for any returns/exchange. you will be notified via email within 7 days of its return. You will be granted the option to pay the shipping fee for its return to you. If you do not reply or refuse to make payment for its return to you, the item will be held for 30 days and then destroyedProducts Purchased during any Promotional sale/discounted Price/ clearance Salecannot be returned/exchanged and are excluded from our Refunds & Returns policy. This also includes orders with promo codes.For all custom made products like Clip-ins, Ponytails,Wigs. No exchanges or returns will be accepted.REMY & VIRGIN™ do not accept any responsibility for any issues that arise post installation or used/cared for incorrectly (Returns/Exchanges) are not permitted.

Easy Refund:

All approved returns are subject to a 10% restocking fee to cover merchant fees.Refunds are applied to your original payment method minus any applicable restocking, original shipping & Insurance fees.We do not refund shipping charges.Click the link contact usand complete the form. In the Message section Provide the reason for Return, Order#, Name, Phone Number.  wait for approval.Ship the Product only after we Approve the return, the product(s) must be sent back to us in its original condition as mentioned in the conditions above in order to process the refund.For all approved returns, customer must send the product back at your own expense. We recommend you use a shipping provider with tracking information. REMY & VIRGIN™ will not be held responsible for lost packagesAll returned products are inspected Upon receipt of the product. If it is evident that the item is determined to be used or tampered with, the products gets disqualified for any returns/exchange. you will be notified via email within 7 days of its return. You will be granted the option to pay the shipping fee for its return to you. If you do not reply or refuse to make payment for its return to you, the item will be held for 30 days and then destroyedAfter we confirm its unused and in its original condition , we’ll issue a refund within 7 to 10 business days of receiving the return.

 Easy Exchanges:

No Restocking Fee for Exchanges.**All exchanges are Final Sale and cannot be returned or exchanged**.

Please Refer our return policy for more details.